UNC Health
Clinical Support Technician I - Surgical Acute Care Unit - Hillsborough Campus
Hillsborough, NC
Jan 31, 2025
Full Job Description

Description

*This position qualifies for our Nursing Support Incentive Program. The Nursing Support Incentive Program includes $5,000 paid over a three (3) year commitment. Learn more about the program here: https://jobs.unchealthcare.org/pages/unc-hospitals-unc-rex-nursing-support-incentive-program

This is a 36 hours per week position; working 12 hour rotating shifts (7:00am - 7:30pm & 7:00pm-7:30am) with weekend and holiday rotation.  

 This position qualifies for an extensive benefit package including PTO hours, which are accrued based on the number of worked hours. This position requires the ability to attend a week long orientation (Monday through Friday, 7:30am-5:00pm) which is offered every two weeks.

UNC Health Care Hillsborough Campus is a community hospital which is an extension of UNC Medical Center focusing on many of our elective surgical programs. The 163-bed facility combines a community hospital culture with the innovative procedures and care for which the UNC Medical Center is known. The Hillsborough Hospital has achieved accreditation by The Joint Commission's disease specific program for their Total Hip and Knee Replacement service. This accreditation is the result of many years of work by the inter-professional team caring for these patients. The Hillsborough Hospital was also designated Dementia Friendly in 2019. The Dementia Friendly Hospital Initiative (DFHI) aims to achieve high-quality, individualized, patient-centered care for patients with dementia. Hillsborough Campus is located at 460 Waterstone Drive, Hillsborough, NC and offers State benefits and free parking for employees.

The Clinical Support Tech II position is for the 25-bed Surgical Acute Care Unit at the Hillsborough Campus. This unit provides acute inpatient services for surgical admissions. Surgical patient population includes Joint, Spine, Urology, and General Surgery admissions. We are looking for an experienced, energetic, patient-centered team member with a positive attitude. This unit fosters an environment that values diversity, team work, open communication, while proving exceptional service.

Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve.

Summary:
Responsible for assisting the professional caregiver in the delivery of patient care, transporting patient and/or equipment, setting up and maintaining patient rooms and performing a wide range of clerical, transcription, and maintenance of the patient care unit desk area functions.


Responsibilities:
1. Assists physicians and other health care providers with routine examinations and procedures, as well as procurement of equipment and supplies.
2. Critically reviews patient care documentation making note of any significant changes in the patient's condition and make an immediate report to a registered nurse or physician.
3. Provides a variety of clerical tasks to include but not limited to organizing and prioritizing workload, greeting and directing visitors, researching information as requested by nurses and physicians, reviewing orders for logic and clarity, revising orders as requested by the nurse, answering the telephone/ patient call lights, transcribing physician orders, and maintaining medical records. Performs routine quality assurance audits, safety checks, and inventory of supplies. Provides administrative and clerical support including PI audits and data entry.
4. Provides clinical support assistance to include, but not limited to, cleaning the work area, maintaining office equipment, troubleshooting common software and hardware problems, changing linens, checking supply inventory, re-stocking supplies, transporting patients/ supplies/ specimens, and assisting in the orientation of new employees and students.
5. Provides direct personal care to patients as outlined in plan of care activities such as bathing, dressing, feeding, assisting with ambulation. Measures and records vital signs, and patient height and weight. May be responsible for specimen collection, skin preps/scrubs, catheter care, capillary blood glucose checks, simple wound care, range of motion exercises, and/or postural drainage.
6. Reinforces routine teaching given to patients by the registered nurse or physician and document patient understanding of instructions. Distributes patient education materials at the request of patients and/or health care providers


Other Information

Other information:
Education Requirements:
● High School Diploma or General Education Development (GED)
Licensure/Certification Requirements:
● Listed as a Nursing Assistant I by the North Carolina Department of Health and Human Service
● Basic Life Support (BLS) certification
Professional Experience Requirements:
● Prior experience not required.
Knowledge/Skills/and Abilities Requirements:
● Must be fluent in verbal and written English language. Capability to develop computer skills if not competent.


Job Details

Legal Employer: STATE

Entity: UNC Medical Center Hillsborough

Organization Unit: Med/Surg Inpatient 3 HBO H

Work Type: Full Time

Standard Hours Per Week: 36.00

Salary Range: $17.94 - $25.25 per hour (Hiring Range)

Pay offers are determined by experience and internal equity

Work Assignment Type: Onsite

Work Schedule: Rotating

Location of Job: US:NC:Hillsborough

Exempt From Overtime: Exempt: No


This is a State position employed by UNC Health Care System with UNC Health benefits. If, however, you are presently an employee of another North Carolina agency and currently participate in TSERS or the ORP, you will be eligible to continue participating in those plans at UNC Health.


Qualified applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email applicant.accommodations@unchealth.unc.edu if you need a reasonable accommodation to search and/or to apply for a career opportunity.

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Job Information
Job Category:
Healthcare Services
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Clinical Support Technician I - Surgical Acute Care Unit - Hillsborough Campus
UNC Health
Hillsborough, NC
Jan 31, 2025
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