Innovate to solve the world's most important challenges
In Honeywell, we are part of the Security and Access Solutions business, offering a portfolio of security solutions that help our customers maintain safe and secure spaces and increase productivity.
The Product Manager, Services and Aftermarket will manage the complete lifecycle of software, digital, and professional service solutions for our Security and Access Solutions brands. The ideal candidate will have a strong background in product or offering management and a proven track record of growing recurring revenue through physical security software, call center software, digital/cloud services, and professional service offerings.
This position will work closely with Sales, Marketing, Service Operations, and Engineering functions to manage, position, create, and launch software and service offerings to grow services and aftermarket revenue organically and through strategic initiatives.
Key Responsibilities
* Offering Management:
o Lead the cross-cultural functional teams of product, central marketing, sales, engineering, and support resources to manage and create software and services offers.
o Continuously analyze market, perform voice of the customer, conduct market research, competitive intelligence, and evaluate gaps in the offerings.
o Develop offering roadmaps for services and aftermarket, including digital service models for end users, channel, and technology partners.
o Influence & support the services overall strategy and roadmap for assigned product families.
o Identify opportunities for new software and service development and recommend build, buy or partner to optimize resources.
o Support training and knowledge sharing internally and externally.
o Establish key performance indicators and metrics to track product roadmap, launches and post launch performance of assigned offerings.
o Support commercial leaders to identify strategic target customers, partners, and other major stakeholders for new business opportunities.
o Develop, drive, and oversee the execution of differentiated go-to-markets, curate customer perspectives, industry trends, market requirements competitive analysis, partnerships and technology disruptions that will drive revenue and earnings growth.
* Industry Relations and Marketing:
o Work with internal teams including, marketing communications and engineering, to define, coordinate, and implement a unified story line and sales strategies.
o Promote & foster long-term relationships with key customers and major influencing bodies.
o Support strategy and offer marketing with sub-segment market research, business model development, value propositions, use cases and journey maps for assigned segments.
* Leadership
o Inspire and influence individuals across our organization, and the industry.
o Foster a culture of learning, customer-centricity, accountability, collaboration and achieving bold goals.
Benefits of Working for Honeywell:
* Medical, Vision, Dental, Mental Health benefits
* Paid Vacation
* 401k Plan/Retirement Benefits (as per regional policy)
* Career Growth
* Professional Development
You Must Have:
* 3-7 years of experience in a Product or Offering Management role
* Experience in software, physical security, and monitoring center spaces
* Experience with Agile software development and release processes, requirement and use case development, business case development, data analysis, and project lifecycle.
* Travel: 30%, including air travel, overnight hotel stays, and unexpected travel when required
We Value:
* Agile software development and release processes
* Requirement and use case development
* Business case development
* Data analysis
* Project lifecycle
* Bachelor's in Engineering, Computer Science or related field.
* Focused on the customer: Understand and anticipate customer needs, applications, and values. Focus on customer's total EXPERIENCE and LIFECYCLE. Create a sense of win-win partnership by delivering high-quality services within the available resources.
* Critical thinker: Gather insights and analyze trends, key issues, and external factors that impact the industry and the organization. Quantitatively summarize the pros/cons of a situation and be open-minded to the best possible solution.
* Results-oriented: Set and accomplish challenging goals, maintain focus, intensity, and optimism in achieving results that are consistent with the organization and customer objectives.
* Builder of networks: Ability to work co-operatively and make valued contributions to the outputs of others. Exchanges ideas and information with groups as individuals that have shared interests, to build long-term relationships for mutual benefit. Build passion and engagement towards a common goal.
* Communicating / Active listening: Ability to communicate effectively by listening, organizing, and sharing appropriate information with internal and external stakeholders.
About Honeywell:
Honeywell International Inc. (Nasdaq: HON) invents and commercializes technologies that address some of the world's most critical challenges around energy, safety, security, air travel, productivity, and global urbanization. We are a leading software-industrial company committed to introducing state-of-the-art technology solutions to improve efficiency, productivity, sustainability, and safety in high-growth businesses in broad-based, attractive industrial end markets. Our products and solutions enable a safer, more comfortable, and more productive world, enhancing the quality of life of people around the globe. Learn more about Honeywell: click here
The Business Unit:
Honeywell's Building Automation Business Unit focuses on providing security solutions that help our customers maintain safe and secure spaces and increase productivity. We offer a portfolio of security solutions, including software, digital services, and professional services. Our goal is to drive organic growth and strategic initiatives in services and aftermarket revenue.
Additional Information
- JOB ID: HRD255729
- Category: Offering Management
- Location: 715 Peachtree Street, N.E.,Atlanta,Georgia,30308,United States
- Exempt
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.
