Responsibilities include:

• Acts as the Windows vulnerability subject matter expert, overseeing remediation processes and continuously improving enterprise vulnerability management practices
• Leads enterprise Windows OS and baseline vulnerability remediation efforts, including identification, prioritization, coordination, and validation of corrective actions
• Drives monthly patching and remediation activities for the PC environment, ensuring security updates are deployed effectively and risk is reduced in a timely manner
• Collaborates with the team to establish Windows OS standards, security baselines, and best-practice PC configurations across Southern Company
• Partners with Security, Architecture, Engineering, and Support teams to drive timely remediation of Windows OS and baseline vulnerabilities across the enterprise
• Leads coordination with architects, support personnel, project managers, solution providers, and vendors to design, prioritize, and implement secure endpoint technologies and remediation initiatives
• Evaluates emerging technologies, security capabilities, and serves as a lead resource for proofs of concept, modernization efforts, and project delivery related to the Windows platform
• Maintains current Windows OS versions, strengthens baseline compliance, and advances adoption of the latest secure operating system features and capabilities

JOB REQUIREMENTS: 

Technical Skills Required

• Extensive knowledge of Windows operating systems, endpoint hardware, and enterprise desktop engineering
• Comprehensive knowledge of Southern Company software and hardware configurations, with the ability to apply standards consistently across the enterprise PC environment
• Working knowledge of network, server, and storage technologies
• Strong understanding of cybersecurity threats, vulnerability management, security baselines, and the importance of protecting the enterprise computing environment
• Ability to learn and apply modern technologies and concepts
• Ability to research solutions to problems and stay current with rapidly evolving technologies
• Excellent diagnostic, troubleshooting, analytical, and problem-solving skills
• Programming and scripting skills using system-level APIs and WMI, preferably with PowerShell, to automate remediation, configuration management, and reporting
• Experience with Windows 11 imaging, operating system deployment, baseline hardening, and patch and vulnerability remediation processes is strongly preferred

Non-Technical Skills Required

• Excellent verbal and written communication skills, including technical writing
• Works effectively in a team environment, including with geographically dispersed teams
• Ability to simplify complex subjects so they can be easily understood by non-technical audiences
• High degree of focus on quality, reliability, efficiency, risk reduction, and measurable outcomes
• Thrives in a fast-paced environment, adapts to changing priorities, and operates with minimal supervision
• Self-motivated, takes initiative, drives issues to resolution, and removes obstacles to deliver results
• Ability to assess the impact of changes, quantify risk, and make sound decisions in complex, high-visibility situations
• Travel as needed
• Excellent organizational skills and attention to detail
• Ability to manage and prioritize multiple responsibilities

Education and Experience Requirements

• A four-year bachelor’s degree in a computing or engineering field is strongly preferred
• Minimum of five years of experience in an IT-related field

MAJOR JOB RESPONSIBILITIES:  

• Sets strategy, roadmaps, and standards for the Windows endpoint platform and leads the deployment of secure, scalable solutions
• Develops and executes test plans for the deployment of technology solutions, patches, configuration changes, and remediation activities
• Determines and documents strategy for the Windows OS platform, security baseline posture, and use of supporting technologies
• Serves as the subject matter expert (SME) for Windows OS and baseline vulnerability remediation, establishing standards, governance, and multi-year roadmaps; identifying and prioritizing risk; driving remediation plans; and ensuring consistent execution across Digital Workplace Technologies
• Documents products, versions, patch levels, baseline settings, detailed configurations, and architectural diagrams as needed
• Engages with architects, support personnel, project managers, solution providers, and vendors to establish clear timelines for the design and implementation of modern technologies in the production environment
• Determines detailed product configurations, hardening settings, and implementation requirements for secure and supportable endpoint operations
• Reviews communications and documentation developed by support analysts to ensure accuracy and effectiveness
• Serves as a point of escalation for second- and third-tier support analysts for systemic issues, high-priority vulnerabilities, and complex remediation challenges
• Creates and maintains support documentation and knowledge articles 
• Stays current on industry trends and emerging technologies and continuously identifies opportunities to automate remediation, strengthen baselines, and improve endpoint security and operational efficiency
• Consults with business partners to provide value-added technology solutions
• Works with Technology Organization groups to enhance the user experience of products and better leverage platform capabilities
• Maintains relationships with vendors from a product roadmap and pre-sales perspective