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By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network?

Join us—Where your Career is a Force for Good!

Job Description:

WHY CHOOSE US?

As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good.

We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference.

The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions.

WHAT YOU NEED TO KNOW:

As an IRL supervisor you will be Responsible for the daily operations of assigned reference laboratory, supervise staff performing basic and advanced test procedures and interpreting complex test results to determine donor/recipient compatibility. Advise technologists in resolving compatibility problems, providing reference and consultation services to hospitals and transfusion facilities and in supplying antigen-negative units to transfusion recipients. Provide complex reference and consultation services to hospitals and transfusion services. Demonstrate excellent customer service, interpersonal skills, and positive professional image.

WHERE YOUR CAREER IS A FORCE GOOD

Key Responsibilities:

• Consult and communicate with the staff of hospitals and transfusion facilities to resolve serological problems and supply antigen-negative or special units to transfusion recipients.
• Responsible for the supervision of the laboratory staff including, but not limited to, hiring, training, coaching, evaluating and disciplining to ensure a well-qualified team and to enhance operational success.
• In conjunction with the Medical Director, provide guidance to ensure appropriate patient care.
• Assure quality and adequacy of testing, reference and consultation services are maintained.
• May perform and interpret basic and complex donor and/or patient testing procedures and complete required quality control, as appropriate to state and federal regulations. Recognize testing irregularities, identify the cause, determine the solution and resolve the problem.
• Perform, review and approve quality control on products, reagents, and equipment and validations.
• Know and oversee compliance of applicable federal, state and local policies, procedures, laws and regulations pertaining to blood banking and safety. Adhere to quality assurance procedures and good manufacturing practices.
• May manage budgetary information for the department and provide approval for reagent and supply purchases.
• Perform record review, training and competency assessments. Participate in concern and problem management. Participate in external and internal inspections/audits and corrective actions.
• Perform other related duties as necessary.

Standard Schedule: M-F Day shift

WHAT YOU NEED TO SUCCEED:

• Bachelor’s degree in a biological or related field and SBB (ASCP) equivalent required. State license may be required where applicable.
• Minimum 5 years of high complexity blood bank testing experience or equivalent combination of education and related experience required.
• One year of management experience or training.
• Skills & Abilities: Good written and verbal skills to communicate effectively with internal and external customers. Must be able to work independently and demonstrate independent problem-solving skills. Proven leadership and supervision skills with a focus on customers, teamwork and collaboration ensure customer satisfaction and maximize internal/external relationships

BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn.

• Medical, Dental Vision plans
• Health Spending Accounts & Flexible Spending Accounts
• PTO + Holidays
• 401K with up to 6% match
• Paid Family Leave
• Employee Assistance
• Disability and Insurance: Short + Long Term
• Service Awards and recognition

Apply now! Joining our team will provide you with the opportunity to make a difference every day.

The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

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Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, San Diego Fair Chance Ordinance, the California Fair Chance Act and any other applicable state and local laws.

AmeriCorps, the federal agency that brings people together through service, and its partners — the Peace Corps, AmeriCorps Alums, National Peace Corps Association, and the Service Year Alliance — launched Employers of National Service to connect national service alumni with opportunities in the workforce. American Red Cross is proud to be an EONS partner and share our employment opportunities with the network of organizations.

Interested in Volunteering? Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions.

To view the EEOC Summary of Rights, click here: Summary of Rights