Massachusetts Bay Transportation Authority (MBTA)
Resiliency Data Analyst
Boston, MA
Feb 25, 2025
$99,590.40 - $99,590.40 a year
Full-time
Full Job Description

At the MBTA, we envision a thriving region enabled by a best-in-class transit system. Our mission is to serve the public by providing safe, reliable, and accessible transportation. MBTA’s core values are built around safety, service, equity, and sustainability and each employee that works for the MBTA performs their roles based on our vision, mission, and values. This includes attendance, participation, and contribution in local safety committee meetings as needed.

Job Summary

The Resiliency Data Analyst within the MBTA's Department of Energy and Environment will be responsible for maintaining geospatial data for the MBTA's use on climate change-related projects, mapping and analyzing both MBTA asset data and geographic data, visualizing data, and creating internal and public-facing maps. The Resiliency Data Analyst will work with MBTA staff within the Environmental Department, the Climate Team within the General Manager's Office, Engineering, Capital Programs, Security & Emergency Management, Risk Management, Engineering & Maintenance and additional staff across the agency to both communicate climate risk and ensure that the latest and most up to date climate data is being referenced in all projects and in official MBTA documents, plans and policies. This is a key position will provide essential inputs for capital projects and internal decision-making, assist the MBTA in meeting its regulatory commitments and obligations under EO 569 and EO 594, and contribute towards meeting the agency's strategic goals of reducing greenhouse gas emissions and making transit service more resilient to disruptions from climate change. 

Duties & Responsibilities

  • Conduct spatial, statistical and/or cartographic analysis related to climate change for the Environmental Department and other MBTA departments (as needed):
    1. Create maps, graphics, and visualize climate change data and climate vulnerability assessment results to communicate with internal and external stakeholders.
    2. Working in concert with the Manager of Climate Resilience and the Deputy Director of Climate Resilience, develop model(s), sketch(es) or concept drawing(s) for projects (e.g. translating hand-sketches into computer graphics), that (1) help facilitate decision-making, especially to highlight a climate change impact, or vulnerability, and/or (2) aid in communicating with internal and external stakeholders.
    3. Prepare visual material for reports, slideshows, presentations, and other needs in both digital and print formats.
    4. Create ArcGIS story maps; provide support for the creation of these presentations.
    5. Keep up to date with latest mapping software, especially ArcGIS and Google Earth.
    6. Keep up to date with latest modeling and visualization software such as Revit, AutoCAD, Rhino 3D, SketchUp.
    7. Use Adobe Creative Cloud Software (Adobe Illustrator, InDesign, After Effects, Photoshop) to develop graphics for the department to use; develop presentation templates; meet other cross-department climate change resilience communication needs. 
  • Maintain database of climate change data for the MBTA:
    1. Using appropriate data management software (Sharepoint, Network Drives, ArcCatalog, other database software) maintain relevant data sets for MBTA Climate Resilience Activities and Projects.
    2. Keep data organized.
    3. Stay up to date on latest climate science data, including but not limited to what is used by the Office of Climate Science within the Massachusetts Executive Office of Energy & Environmental Affairs.
    4. Direct all project managers/ MBTA staff towards using latest and most-appropriate climate science data.
  • Ensure all projects are using the latest MBTA asset and climate change data:
    1. Coordinate with Office of Document Management, MBTA Asset Management, MBTA Real estate (managers of OREAD LandTracker), and other departments as needed, to obtain the latest asset data for MBTA climate vulnerability assessments and other climate resilience related projects.
    2. Disseminate latest asset information to Project Managers and Consultant teams. 
    3. Generate data layers used by evaluators of the MBTA's Capital Investment Plan to facilitate climate-informed decision-making.
  • Collect data generated by Climate Resilience Projects and Disseminate to appropriate departments/ teams within the MBTA:
    1. Organize asset data being collected (if any) by Climate Vulnerability Assessments.
    2. Ensure data is of consistent quality and in the correct format to be sent back to relevant department for processing.
  • Coordinate information going out from the MBTA to 3rd parties about climate resilience or other climate-related inquiries:
    1. Handle data requests from 3rd parties (i.e. Army Corps of Engineers; City of Boston) to ensure latest/ most accurate information is being disseminated.
  • Coordinate with Capital Program and Environmental Permitting to ensure consistent use of climate data in projects:
    1. Review existing design directives and design standards for Climate resilience, especially for data references.
    2. Review Environmental Checklists to ensure these are using and referencing the appropriate climate data.
    3. Review additional policies and plans to ensure appropriate data references are present.
  • Participate in other program activities:
    1. Maintain subject matter expertise on climate resilience for transit systems and serve as internal consultant on this topic to internal resilience staff and other MBTA departments.
    2. Participate, as needed, in external stakeholder meetings with other state agencies, non-profits, regional planning organizations: especially those pertaining to climate data.
    3. Visit work sites and/or attend off-site meetings throughout the MBTA service area. Attend field trips to see infrastructure up-close and to develop knowledge of transit assets.
    4. Collaborate with other analysts on knowledge-sharing, cross-training, and joint support of cross-division projects.
    5. Maintain Right-Of-Way and all other relevant safety certifications.
  • Respond to each inquiry, whether from a customer, vendor or co-worker in a courteous and professional manner consistent with the Authority's "Driven by Customer Service" quality standard.
  • Work any and all shifts as assigned or directed.
  • Uphold the rights and interests of the Authority while building and maintaining an effective relationship with employees
  • Assist in the management of a workforce by ensuring the fair and consistent application and strict adherence to the rules, regulations, collective bargaining agreements (if applicable) and policies of the Authority including the EEO, Anti-Discrimination and Anti-Harassment and Anti-Retaliation policies.
  • Perform all other duties and projects that may be assigned.

Minimum Requirements & Qualifications

  • Bachelor's degree from an accredited institution in GIS, Geography, Urban Planning, Landscape Architecture, Civil Engineering, Environmental Science, Transportation, Data Science, or related field. 
  • Two (2) years of experience in geospatial analysis, cartography, urban planning, landscape architecture, architecture, engineering, science communication, analytics or other related fields.
  • Proficiency with Microsoft Word, Excel, Database and PowerPoint, Geographic Information Systems, Google Earth.
  • Familiarity with one of these visualization software - Rhino3D, AutoCAD, SketchUp, Revvit, and/or Civil3D  - or other equivalent software.
  • Effective professional written and communication skills.
  • Effective organizational, analytical, confidentiality, multi-tasking, time management, and interpersonal skills.
  • The ability to effectively communicate with customers, employees and vendors.
  • Excellent customer service skills.
  • The ability to work effectively with a diverse workforce.
  • English language skills required for the effective performance of the position.
  • Ability to provide internal and external customers with courteous and professional experiences.
  • Ability to work effectively independently and as part of a team (or supervise, if required).

Substitutions Include

  • A High School Diploma or GED with an additional seven (7) years of directly related experience substitutes for the bachelor's degree requirement. 
  • An associate degree from an accredited institution with an additional three (3) years of directly related experience substitutes for the bachelor's degree requirement. 
  • A master's degree in a related subject substitute for two (2) years of general experience. 
  • A nationally recognized certification, or statewide/professional certification in a related field substitutes for one year of experience.

Preferred Experience and Skills

  • Direct experience using Rhino3D, AutoCAD, SketchUp, Revvit, Civil3D, or other softwares such as Tableau, Synchro, VisSim. 
  • Experience with flood modeling software such as EPASWMM, InfoWorks, PCSWMM. 
  • Knowledge of building systems, utilities, stormwater infrastructure. 
  • Familiarity with calculating greenhouse gas emissions.
  • Strong instincts for adapting formatting and visualization options based on the audience. 
  • Demonstrated ability to succinctly communicate accurate and relevant insights with clarity and verve, especially when source material is technically complex and nuanced.
  • Track record of documenting and communicating methodologies and assumptions used in analysis.
  • Experience scraping data from a rudimentary environment for use in reliable and/or real-time systems, specifically to support emergency planning & response.
  • Experience with implementing data management discipline and relying on appropriate data sources.
  • Interpersonal skills or experience in stakeholder management or communications.

Job Conditions:

  • Ability to effectively read, comprehend, communicate, and respond to instructions, orders, signs, notices, inquiries, etc. in English
  • Ability to commute to assigned work locations in the Boston, MA metro area, as required by the role.
  • Ability to provide internal and external customers with courteous and professional experiences
  • Ability to work effectively independently and as part of a team (or supervise, if required)
  • Ability to uphold the rights and interests of the MBTA while building and maintaining effective relationships with employees and co-workers
  • Ability to adhere to rules, regulations, collective bargaining agreements (if applicable), and policies of the MBTA, including the EEO, anti-discrimination, anti-harassment, and anti-retaliation policies
  • Have a satisfactory work record for the two (2) years immediately prior to the closing date of this posting (unless if recent graduate), including overall employment, job performance, discipline, and safety records (infractions and/or offenses occurring after the closing of the posting and before the filling of a vacancy may preclude a candidate from consideration for selection)
  • Ability to pass a Criminal Offender Record Information (CORI) check, comprehensive background screening, and / or medical Clinic screening, potentially including a physical examination and drug and alcohol screenings
  • Ability to work all shifts and / or locations assigned, directed, or necessary for this position, including (for some transit / operations roles) up to twenty-four (24) hours per day, seven (7) days per week as necessary to accommodate severe weather conditions, emergencies, or any other circumstances that may potentially impact service or the safety of service

Disclaimers and Definitions:

  1. General Disclaimer: The statements contained in this job description are intended to describe a summary, general nature, and complexity of typical job functions and do not represent an exhaustive list of all duties, tasks, and responsibilities required of staff assigned to this position.
  2. Application Deadlines: Applicants should apply as soon as possible, as the MBTA may stop considering applicants after a sufficiently large applicant pool is established.
  3. Work Environment: The physical demands and work environment characteristics described here-in are representative of those an employee may encounter while performing the essential functions of this job. Reasonable accommodations can be made to enable individuals with disabilities to perform essential functions. See job description for role-specific requirements.
  4. Work Eligibility: Although the MBTA is an Equal Opportunity Employer, all employees must be legally authorized to work in the United States for any employer and on an unrestricted basis (the MBTA does not sponsor non-US citizens). However, if you have an unrestricted work authorization, or sponsored by a separate entity, you are welcome to apply for open positions. International students taking part in CPT / STEM / OPT programs through a university are eligible for internships and co-ops with the MBTA. In compliance with federal law, all persons hired will be required to complete a Form I-9 to verify their identity and eligibility to work in the U.S.
  5. Interviews: Candidates should ensure they arrive on time, are prepared, can remain for the duration, and if remote, are in a quiet place without distraction, for the interview. Candidates who do not attend their interview without advance authorization, including an email confirmation of a rescheduled time/date from Human Resources, will be considered a no-show and disqualified from consideration for the position. Related to rescheduling, on a one-time basis, and due to something emergent, you may be allowed to reschedule the interview. In addition, Human Resources may require documentation supporting the request. However, should you need to reschedule, you will need to contact your Recruiter directly by email.
  6. Safety Sensitive Positions: Employees working in this classification will be subject to periodic physical examinations plus random drug and alcohol testing.
  7. On-call or 24/7 Positions: Employees working in this classification must be available to respond to page / text / call and report to work as determined by assigned department or the Authority.
  8. Essential / Emergency Staff: During declared "states of emergency," employees working in this classification are required to report to work for their assigned work hours or as directed by management.
  9. ADA Accommodations: The MBTA makes reasonable accommodations for applicants with disabilities. If you require an accommodation during this process, please contact the MBTA's ADA Unit at 617-222-5751 or hradaaa@mbta.com.
  10. Diversity, Equity, and Inclusion: The MBTA is an Equal Employment Opportunity Employer. For terms, descriptions, and definitions related to diversity, equity, inclusion, veteran status, and immediate family members that you may find on the application form, please visit mbta.com/careers-app-definitions.
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Resiliency Data Analyst
Massachusetts Bay Transportation Authority (MBTA)
Boston, MA
Feb 25, 2025
$99,590.40 - $99,590.40 a year
Full-time
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