Job Description
What You'll Do:
- Welcome visitors, answer phones, and provide information on programs, services, facilities, and local attractions
- Register participants and process transactions using point-of-sale and recreation management systems
- Deliver excellent customer service in alignment with the City's Customer Service Initiative and Visitor Center standards
- Support department events and programs as needed
- Use City and departmental websites, social media, and design tools to assist with outreach and create flyers and marketing materials
- Help manage inventory, including restocking and distributing brochures and promotional materials
- Assemble welcome bags and fulfill visitor guide and brochure requests
- Provide general clerical and administrative support to ensure smooth daily operations
- Assists with special projects as needed and performs other related duties as assigned
Why This Role Matters:You'll be an essential part of creating a welcoming, helpful, and informative experience for everyone who interacts with the Parks, Recreation and Tourism Department.
What You'll Do:
- Welcome visitors, answer phones, and provide information on programs, services, facilities, and local attractions
- Register participants and process transactions using point-of-sale and recreation management systems
- Deliver excellent customer service in alignment with the City's Customer Service Initiative and Visitor Center standards
- Support department events and programs as needed
- Use City and departmental websites, social media, and design tools to assist with outreach and create flyers and marketing materials
- Help manage inventory, including restocking and distributing brochures and promotional materials
- Assemble welcome bags and fulfill visitor guide and brochure requests
- Provide general clerical and administrative support to ensure smooth daily operations
- Assists with special projects as needed and performs other related duties as assigned
Why This Role Matters:You'll be an essential part of creating a welcoming, helpful, and informative experience for everyone who interacts with the Parks, Recreation and Tourism Department.
About City of Chesapeake
Chesapeake, Virginia is a vibrant community that enjoys the best of two worlds, one of urban variety, culture, and excitement, and another of rural landscapes and relaxed living.
Located 20 minutes from the oceanfront, 15 minutes from downtown Norfolk, and 45 minutes from Colonial Williamsburg and the Outer Banks of North Carolina, Chesapeake is the perfect place in which to live, work, and raise a family.
Home to beautiful parks, lakes, and rivers, Chesapeake has more miles of deepwater canals (part of the Intracoastal Waterway) than any other city in the country!
The City of Chesapeake was formed through the merger of the City of South Norfolk and Norfolk County in 1963. It’s a community of communities, with each having its own distinctive history.
Over the last decade, many national and international companies have taken advantage of the City’s ports, atmosphere, and highly qualified labor market by relocating to Chesapeake.
Chesapeake’s neighborhoods offer a variety of comfortable housing alternatives, from apartments and town homes, to single-family residences and executive homes. The City is consistently ranked by the FBI as one of the safest U.S. cities (with populations over 150,000), which lends to the safe, community atmosphere that residents enjoy.
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