Job Summary:
These positions are responsible at one Medical Center and associated outpatient facilities for managing the coordination, planning, design, development, delivery and evaluation/ continuous improvement of out-and in-patient Psychiatry programs and services, including Behavioral Medicine; managing programs for psychiatric patients that add value and are integrated with Behavioral Health Care service priorities and performance standards, as well as with strategic organizational goals/objectives; providing clinical and administrative direction for licensed clinicians and ancillary staff.
Essential Responsibilities:

Through subordinate staff, manages the delivery of timely, appropriate, cost effective and high quality services/programs.

Assures continuity of care and appropriate utilization of resources both within and outside of Behavioral Health Care.

Assists Physicians in short and long-range planning of Psych and programs/services that meet identified needs of members and purchasers within competitive health care market.

Integrates and coordinates psychiatry programs with other in-and out-patient departments, as well as with community resources.

Achieves a continuum of care within Behavioral Health care Services.

Maintains liaison with Psychiatryand CD departments at other medical centers, as well as with non-Behavioral Health Care departments.

Develops and maintains departmental policies and procedures to meet Behavioral Health Care and organizational operational, business and strategic goals/objectives.

Ensures that the professional practice standards for group and/or individual therapuetic modelities and psychodiagnostic testing are maintained by clinicians.

Evaluates the professional clinical practice of staff and provides professional staff with regular/appropriate training, direction and consultation.

Develops systems and methodologies for continuous improvement of programs/ services.

Evaluates effectiveness of programs and services, group therapy designs, and clinical protocols.

Conducts on-going program evaluation in concert with the Chief(s) of Service.

Develops/maintains systems and processes for quality and outcomes management/ improvement and for identifying the need for revised and/or new clinical programs/ services.

Develops and implements policies, procedures and systems to ensure customer/
- member/patient/purchaser satisfaction and member access within a competitive health care market.
  - In concert with other personnel and physicians, responds to and resolves service, access and provider concerns/issues.
  - Manages an effective human resources management system for staff including labor contract administration and performance evaluation of staff; hires, trains/orientates, coaches, disciplines and/or terminates.
  - In concert with the Chief(s), maximizes and manages physical, fiscal and human resources and manages/reduces associated costs.
  - Analyzes departmental volume/workload indicators and evaluates/improves utilization and productivity of staff.
  - Assures that staffs patient care and work is within scope of practice/licensure/ certification and that delivery of all Behavioral Health Care programs/services conforms to regulatory requirements.
  - Interprets law to ensure skill mix reflects highest quality of care at a cost-effective price.

Basic Qualifications:
Experience

Minimum five (5) years of experience in outpatient Psych or related clinical services/programs required, including two (2) years of experience in clinical program management/evaluation.

Education

Masters degree in professional discipline/area of practice(such as but not limited to clinical psychology, behavioral science, counseling, social work, mental health nursing clinical specialty) required.

License, Certification, Registration

Registered Nurse License (California) OR Psychologist License (California) OR Licensed Marriage and Family Therapist (California) OR Licensed Professional Clinical Counselor (California) OR Licensed Clinical Social Worker (California)

Additional Requirements:

Demonstrated knowledge of social service agency operations, state and federal legislation and regulatory requirements and professional practice standards pertaining to client treatment, patient rights and client/patient confidentiality.

Demonstrated organizational and interpersonal skills.

Must be able to work in a Labor/Management Partnership environment.

Preferred Qualifications:

Demonstrated knowledge of PC software and project planning/management preferred.

Notes:

Oversight over all WLA Behavioral Health locations.