Job Title

Job Description

Full Time - Field Service Engineer Program – Various Locations – Summer 2025

Are you interested in a Full-Time opportunity with Philips? We welcome individuals who have recently completed or will soon complete an associates’ program (or undergraduate) to apply to our paid training program in Field Service Engineering to include modality training, in preparation of transitioning to a full territory Field Service Engineer position. The positions are available across North America.

Allow your passion for improving lives to shine in this role where you will learn to provide excellent customer relationship management skills through the effective use of technical knowledge to install, troubleshoot, service, and maintain equipment at customer sites.

Your role

You will be trained to:

• Provide exceptional customer service by adhering to customer entitlements, setting clear expectations, and meeting commitments and arrival times to address and resolve customer needs. Understand the customer's business and competitive environment; generate service revenue.
• Actively participate as a member of the regional work team; work to improve team processes and identify training gaps. Seek out opportunities to increase capability and capacity (i.e. may be required to become qualified in multiple modalities, learns new tools).
• Perform all administrative duties within established Philips, State, and Federal regulatory requirements and timeframes including timesheets, service work orders, expense reports, Field Change Orders (FCO), preventative maintenance (PM), installation documents, site and service documentation, and other related paperwork. Adhere to established training, quality, and safety requirements.
• Utilize tools, support, resources, and escalation processes within required time frames to resolve customer and system problems timely and effectively. Complete PMs, FCOs, installation and all related tasks (diagnose and resolve electronic, network, and mechanical problems).
• Approximately 70% travel across the specified geography is required. The average driving time is 1-4 hours daily. Occasional overnight stays and travel by air and/or train may be required.

You're the right fit if

• You have recently completed or are an upcoming graduate with an Associate Degree in Electronics or Electronics Technology, Biomedical Instrumentation, Mechatronics, or similar
  • (or BSEE/BSEET/BSME/BSMET)
• You’ve acquired previous internship or co-op experience in a diagnostic imaging (field or hospital-based) service environment or in electromechanical industries, preferred
  • Preferred experience in diagnostic x-ray/cardiovascular/cath labs/imaged guided therapy equipment., or similar in a regulated industry

• Your skills include the ability to understand and apply electronic, mechanical, and networking theory to install, diagnose, and repair equipment, including knowledge and use of all necessary tools and test equipment
• At the conclusion of the training program, please expect future Field Service Engineer job roles to require relocation within the United States

• You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this Field Service position.
• You must be able to:
  • Work in an office/home office and/or remote setting, as well as in a hospital/healthcare environment; adhere to requirements
  • Work flexible hours (based on business needs to include overtime, weekends, and on-call rotations)
  • Safely work with radiation sources and/or radioactive materials; wear all required personal protective equipment

How we work together

We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company’s facilities. Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.

This is a field role.

About Philips

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.

• Learn more about our business.
• Discover our rich and exciting history.
• Learn more about our purpose.
• Learn more about our commitment to diversity and inclusion.

Philips Transparency Details

The hourly pay range for this position in AZ, AR, ID, IA, KS, KY, LA, ME, MS, MO, MT, NE, NM, OK, SC, SD, TN, UT, VI, and WV is $22.00 to $27.00, plus overtime eligible.

The hourly pay range for this position in AL, CO, DE, FL, GA, HI, IL, IN, MI, MN, NV, NH, NC, ND, OH, OR, PA, TX, VT, VA, WI, and WY is $23.00 to $28.00, plus overtime eligible.

The hourly pay range for this position in AK, MD, NY, RI, and WA is $24.00 to $29.00, plus overtime eligible.

The hourly pay range for this position in CA, CT, Washington D.C., MA, and NJ is $25.00 to $31.00, plus overtime eligible.

This role also includes field service training and advancement opportunities. The actual base pay offered may vary within the posted ranges depending on multiple factors including job-related knowledge/skills, experience, business needs, geographical location, and internal equity.

In addition, other compensation, such as an annual incentive bonus, sales commission or long-term incentives may be offered. Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more. Details about our benefits can be found here.

At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case.

Additional Information

US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.

For this position, you must reside in or within commuting distance to posted zones.

This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates. Interested candidates are encouraged to apply as soon as possible to ensure consideration.

Philips is an Equal Employment and Opportunity Employer/Disabled/Veteran and maintains a drug-free workplace.