Hyatt Regency Lost Pines Resort and Spa

A modern take on the classic Texas Roadhouse, Maverick's Roadhouse is both refined and a little rough around the edges-in all the best ways! We are in search of a dynamic and experienced Food & Beverage Supervisor to oversee our dining operations. The ideal candidate will ensure exceptional service, manage staff, and maintain high standards of food and beverage quality.

Key Responsibilities:

• Oversee Daily Operations: Manage the day-to-day operations of Maverick's, ensuring smooth and efficient service.
• Staff Management: Lead, train, mentor, and supervise food and beverage staff to maintain high levels of productivity and customer service.
• Customer Service: Ensure customer satisfaction by addressing complaints and resolving issues promptly and professionally.
• Quality Control: Monitor the quality of food and beverages served, ensuring they meet the required standards.
• Inventory Management: Manage inventory, order supplies, and minimize waste to ensure cost-effectiveness.
• Compliance: Ensure compliance with health, safety, and sanitation standards.

Why Hyatt?: We care for people so they can be their best.

Our colleagues enjoy:

• Career Growth and Advancement – Hyatt believes strongly in promoting from within. We offer training, skills development & career mobility, providing opportunities for advancement at every level
• Affordable Benefits after 30 days – Comprehensive health coverage for you and your family. Full-time colleagues are eligible for medical, dental, vision, life, LTD, STD
• Healthcare FSA - saves you money for medical expenses
• Free Hyatt Room Nights - at Hyatt Hotels around the world for full-time & part-time colleagues
• Discounted Room Nights – for you, your friends and your family!
• Free Parking – convenient and cost-free parking for all our associates
• Paid Time Off – Take the time you need to recharge and stay healthy
• Financial Perks - 401(k) w/ company match & discounted employee stock purchase plan
• Employee Assistance – 24/7 emotional support, legal guidance, personal & financial resources
• Employee meals – in our cafeteria for full-time, part-time and on-call colleagues
• Tuition Reimbursement: Further your education with our support.
• Discounts at various retailers – at Headspace, Apple, AT&T, Verizon and More!
• Diversity Groups – Join our inclusive and supportive community
• Colleague Recognition Programs - Be celebrated for your hard work and dedication.

Hyatt is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Qualifications

• A true desire to satisfy the needs of others in a fast-paced environment
• Prior serving or bartending experience as is a plus
• Proven experience in a supervisory role within the food and beverage industry is preferred.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Fundamental knowledge of food and beverage operations.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Must be able to work a flexible schedule, including weekends and holidays
• Must be comfortable working in all weather conditions
• TABC and Texas Food Handler’s Certification is required
• Must be at least 18 years of age and have a valid driver's license with a clean driving record