Alkermes, Inc. Header

Associate Director, Medical Information

Waltham, MA
Full-Time

Job Description

The Associate Director (AD), Medical Information & Review will participate in the medical review and approval of external communication materials. The AD will be responsible for providing and supporting the provision of accurate, scientifically balanced, and timely responses to inquiries received from health care professionals, consumers, and other customers about Alkermes products. 

The AD will monitor the scientific literature and communicate new data to relevant internal groups. The AD will assist in the development of core medical information materials for internal and external stakeholders. The AD will ensure medical accuracy of external communication materials related to Alkermes products. Candidates applying for this position must have the ability to take initiative and work independently, requiring minimal supervision.

This position is within the Alkermes Medical Affairs department and will report to the Director of Medical Information & Review.  Alkermes has a hybrid work environment and this role will operate in a flexible environment with 60% of time in the office and 40% remote.

Responsibilities

Medical Information

  • Independently research and write medical response documents, proactively update existing response documents on an ongoing basis, obtain approval for use to ensure compliance with existing regulations, policies and procedures, and train others on their content and use

  • Receive, identify, document, and triage adverse events and product complaints to ensure compliance with health authority regulations and internal procedures

  • Provide accurate, balanced, and timely medical and scientific information to internal and external customers such as health care professionals, consumers, and other customers

  • Perform quality monitoring of inquiry handling, ensure identification and reporting of potential adverse events and product complaints, and triage accordingly to PV and QA policies and procedures

  • Perform critical analysis of inquiry trends, contributing conclusions and recommendations based on findings, to medical affairs strategy teams

  • Provide scientific conference support including leading pre-conference activities, attending the conference to provide medical support and to staff the medical information booth, and develop post-conference reviews and reports for internal stakeholders

  • Provide guidance and training to the medical information call center pharmacists and nurses

    Medical Review

    • Review promotional and medical communication materials for medical accuracy and appropriateness 

    • Regularly collaborate with reviewer colleagues in Regulatory and Legal functions to provide expert direction for both commercial and medical document owners

    • Create and/or review communications containing medical and scientific content intended for internal and external customers (eg, communications Q&A material, “dear healthcare provider” letters, documents for public comment)

      Cross Functional/Organizational

      • Apply knowledge of business strategy and inquiry activity to identify business needs, trends and emerging issues, raising awareness with appropriate Alkermes colleagues.

      • Proactively monitor the literature for new scientific information, identify relevant publications, analyze, and communicate information of interest internally in an accurate, balanced, and timely manner 

      • Ensure compliance with company policies and procedures

      • Provide medical and scientific input and contribute to assigned product and project teams

      • Provide information and support for business activities such as relevant insights, knowledge of product data, etc.

      Qualifications

      Education and Experience

      • Advanced scientific degree (PhD, MD or PharmD) with 3-5 years of  experience in medical information, medical/promotional review, and medical affairs, with increasing levels of responsibility 

        Minimum Requirements

        • Fluent in medical information, relevant US regulations, guidelines, standards, and best practices

        • Fluent in copyright and privacy standards

        • Fluent in medical information related technology solutions, inquiry databases, and reporting

          Preferred Requirements 

          • Ability to travel (up to 5-15%)

          • Ability to work in a fast-paced environment with competing priorities

          • Ability to read, interpret, and convey complex scientific information 

          • Ability to work independently with minimal supervision

          • Ability to collaborate cross-functionally with internal and external partners

          • Excellent written and verbal communication skills

          • Exceptional interpersonal skills

          • Ability to work collaboratively toward a common goal with a focus on developing solutions

          • Experience leading formally or informally in a team environment 

          • Demonstrated results-orientation and problem-solving skills

          The annual base salary for this position ranges from $184,780 to $205,781. In addition, this position is eligible for an annual performance pay bonus.  Exact compensation may vary based on skills, training, knowledge, and experience. Alkermes offers a competitive benefits package.  Additional details can be found on our careers website: www.alkermes.com/careers#working-here  

          #LI-HB1

          About Us

          Why join Team Alkermes?

          Alkermes applies its decades of deep neuroscience expertise to develop medicines designed to help people living with complex and difficult-to-treat psychiatric and neurological disorders. A global biopharmaceutical company, headquartered in Ireland with U.S. locations in Massachusetts and Ohio, we seek to make a meaningful difference in the way people manage their diseases. We have a portfolio of proprietary commercial products for the treatment of alcohol dependence, opioid dependence, schizophrenia, bipolar I disorder and narcolepsy, and a pipeline of clinical and preclinical candidates in development for various psychiatric and neurological disorders.

          We are proud to have been recognized as an employer of choice by many national organizations. In 2024 and 2025, we were certified as a Great Place to Work in the U.S. and named one of Massachusetts’ Top Places to Work by the Boston Globe, a Best Place to Work in Greater Cincinnati by the Cincinnati Business Courier and recognized as a Best Place to Work in BioPharma by Fortune Magazine. 

          Alkermes, Inc. is an equal employment opportunity employer and does not discriminate against any qualified applicant or employee because of race, creed, color, age, national origin, ancestry, religion, gender, sexual orientation, gender expression and identity, disability, genetic information, veteran status, military status, application for military service or any other characteristic protected by local, state or federal law.  Alkermes also complies with all work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA.  Alkermes is an E-Verify employer.

          VEVRAA Federal Contractor.
          We request Priority Protected Veteran & Disabled Referrals for all of our locations within the state.

          PDN-a2089392-4ddb-4f15-b527-c06a17969234

The Associate Director (AD), Medical Information & Review will participate in the medical review and approval of external communication materials. The AD will be responsible for providing and supporting the provision of accurate, scientifically balanced, and timely responses to inquiries received from health care professionals, consumers, and other customers about Alkermes products. 

The AD will monitor the scientific literature and communicate new data to relevant internal groups. The AD will assist in the development of core medical information materials for internal and external stakeholders. The AD will ensure medical accuracy of external communication materials related to Alkermes products. Candidates applying for this position must have the ability to take initiative and work independently, requiring minimal supervision.

This position is within the Alkermes Medical Affairs department and will report to the Director of Medical Information & Review.  Alkermes has a hybrid work environment and this role will operate in a flexible environment with 60% of time in the office and 40% remote.

Responsibilities

Medical Information

  • Independently research and write medical response documents, proactively update existing response documents on an ongoing basis, obtain approval for use to ensure compliance with existing regulations, policies and procedures, and train others on their content and use

  • Receive, identify, document, and triage adverse events and product complaints to ensure compliance with health authority regulations and internal procedures

  • Provide accurate, balanced, and timely medical and scientific information to internal and external customers such as health care professionals, consumers, and other customers

  • Perform quality monitoring of inquiry handling, ensure identification and reporting of potential adverse events and product complaints, and triage accordingly to PV and QA policies and procedures

  • Perform critical analysis of inquiry trends, contributing conclusions and recommendations based on findings, to medical affairs strategy teams

  • Provide scientific conference support including leading pre-conference activities, attending the conference to provide medical support and to staff the medical information booth, and develop post-conference reviews and reports for internal stakeholders

  • Provide guidance and training to the medical information call center pharmacists and nurses

    Medical Review

    • Review promotional and medical communication materials for medical accuracy and appropriateness 

    • Regularly collaborate with reviewer colleagues in Regulatory and Legal functions to provide expert direction for both commercial and medical document owners

    • Create and/or review communications containing medical and scientific content intended for internal and external customers (eg, communications Q&A material, “dear healthcare provider” letters, documents for public comment)

      Cross Functional/Organizational

      • Apply knowledge of business strategy and inquiry activity to identify business needs, trends and emerging issues, raising awareness with appropriate Alkermes colleagues.

      • Proactively monitor the literature for new scientific information, identify relevant publications, analyze, and communicate information of interest internally in an accurate, balanced, and timely manner 

      • Ensure compliance with company policies and procedures

      • Provide medical and scientific input and contribute to assigned product and project teams

      • Provide information and support for business activities such as relevant insights, knowledge of product data, etc.

      Qualifications

      Education and Experience

      • Advanced scientific degree (PhD, MD or PharmD) with 3-5 years of  experience in medical information, medical/promotional review, and medical affairs, with increasing levels of responsibility 

        Minimum Requirements

        • Fluent in medical information, relevant US regulations, guidelines, standards, and best practices

        • Fluent in copyright and privacy standards

        • Fluent in medical information related technology solutions, inquiry databases, and reporting

          Preferred Requirements 

          • Ability to travel (up to 5-15%)

          • Ability to work in a fast-paced environment with competing priorities

          • Ability to read, interpret, and convey complex scientific information 

          • Ability to work independently with minimal supervision

          • Ability to collaborate cross-functionally with internal and external partners

          • Excellent written and verbal communication skills

          • Exceptional interpersonal skills

          • Ability to work collaboratively toward a common goal with a focus on developing solutions

          • Experience leading formally or informally in a team environment 

          • Demonstrated results-orientation and problem-solving skills

          The annual base salary for this position ranges from $184,780 to $205,781. In addition, this position is eligible for an annual performance pay bonus.  Exact compensation may vary based on skills, training, knowledge, and experience. Alkermes offers a competitive benefits package.  Additional details can be found on our careers website: www.alkermes.com/careers#working-here  

          #LI-HB1

          About Us

          Why join Team Alkermes?

          Alkermes applies its decades of deep neuroscience expertise to develop medicines designed to help people living with complex and difficult-to-treat psychiatric and neurological disorders. A global biopharmaceutical company, headquartered in Ireland with U.S. locations in Massachusetts and Ohio, we seek to make a meaningful difference in the way people manage their diseases. We have a portfolio of proprietary commercial products for the treatment of alcohol dependence, opioid dependence, schizophrenia, bipolar I disorder and narcolepsy, and a pipeline of clinical and preclinical candidates in development for various psychiatric and neurological disorders.

          We are proud to have been recognized as an employer of choice by many national organizations. In 2024 and 2025, we were certified as a Great Place to Work in the U.S. and named one of Massachusetts’ Top Places to Work by the Boston Globe, a Best Place to Work in Greater Cincinnati by the Cincinnati Business Courier and recognized as a Best Place to Work in BioPharma by Fortune Magazine. 

          Alkermes, Inc. is an equal employment opportunity employer and does not discriminate against any qualified applicant or employee because of race, creed, color, age, national origin, ancestry, religion, gender, sexual orientation, gender expression and identity, disability, genetic information, veteran status, military status, application for military service or any other characteristic protected by local, state or federal law.  Alkermes also complies with all work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA.  Alkermes is an E-Verify employer.

          VEVRAA Federal Contractor.
          We request Priority Protected Veteran & Disabled Referrals for all of our locations within the state.

          PDN-a2089392-4ddb-4f15-b527-c06a17969234

About Alkermes, Inc.

At Alkermes, we apply our deep neuroscience expertise to develop medicines designed to help people living with complex and difficult-to-treat psychiatric and neurological disorders. With our portfolio of marketed medicines and investigational pipeline candidates, we seek to make a meaningful difference in the way people manage their diseases. Our patient-inspired science, integrated research strategy, sophisticated development capabilities and specialized commercial infrastructure enable us to pursue the development and commercialization of innovative new medicines, including those for people with conditions that have traditionally been overlooked or stigmatized.

Our greatest strengths at Alkermes are our people and our inherent empathy for patients, families and caregivers. Neurological and psychiatric disorders strike people at the core of who they are and impact many facets of their lives. We work with urgency to develop new treatment options for people living with these conditions.

Headquartered in Dublin, Ireland, we have an R&D center in Waltham, Massachusetts; a research and manufacturing facility in Athlone, Ireland; and a manufacturing facility in Wilmington, Ohio.

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Alkermes, Inc.
Associate Director, Medical Information
Alkermes, Inc.
Waltham, MA
Jun 16, 2026
Full-time
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