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Analyst - Procure to Pay

Syracuse, NY

Job Description

About us

Every day we deliver safe and secure energy to homes, communities, and businesses. We are there when people need us the most. We connect people to the energy they need for the lives they live. The pace of change in society and our industry is accelerating, and our expertise and track record put us in an unparalleled position to shape the sustainable future of our industry.


To be successful we must anticipate the needs of our customers, reducing the cost of energy delivery today and pioneering the flexible energy systems of tomorrow. This requires us to deliver on our promises and always look for new opportunities to grow, both ourselves and our business.


*THIS ANALYST POSITION IS LOCATED IN SYRACUSE, NY*

About the Role

The Analyst - Invoicing & Payments role provides support for all invoicing and payment operational and functional activities, working with Procure to Pay teams, National Grid stakeholders, external suppliers and Invoicing & Payments associates as needed to ensure all Procure to Pay targets are met.

What You'll Do

* Extract and analyze data from multiple systems to support and optimize departmental goals, operational improvements and streamline processes.

* Manage day-to-day relationships, deliver appropriate solutions, and coordinate work with other Analysts and represented staff members.

* Work with the Invoicing & Payments and Procure to Pay management team to support the development and implementation of the Source to Pay end-to-end process to remove waste and increase value.

* Support implementation and training for business and Invoicing & Payments staff.

* Manage inquiries and escalations from stakeholders, providing support for questions related to invoicing & payments, contracts, purchasing, receiving, and other SAP processes.

* Maintain controls and monitor data to detect data quality issues as it relates to the Invoicing & Payments processes.

* Ensure Invoicing & Payments processes are followed and documentation, job aids, and procedures are current; create new or improved procedural manuals as needed.

* Develop and maintain effective relationships with stakeholders, share best practices, and provide guidance to influence business decisions.

* Ensure all work is performed in accordance with SLAs and metrics.

* Assist in supporting projects to increase digital transactions, enhance usability, improve compliance and create efficiencies across the Source to Pay process

* Organize and facilitate workshops to define issues and develop solutions.

* Administer, analyze, interpret and implement management policies, operating practices and procedures for the functional area.

What You'll Need

* A Bachelor's degree in a Business-related area and up to 2-5 years of analytical or business support experience, or equivalent work experience.

* Strong analytical skills, using systems including Microsoft Office products (Excel, Word, PowerPoint, Access).

* Experience with Procure to Pay and ERP systems (SAP, Ariba), and Customer Management systems (ServiceNow) preferred.

* Ability to research, compile, organize, verify data, and perform independent analysis.

* Excellent organizational skills with the ability to prioritize tasks in a fast-paced environment.

* Strong oral and written communication skills for effective cross-functional collaboration.

More Information

#LI-NK1 #LI-HYBRID #LI-INVOICE #LI-PAYMENTS #LI-SYRACUSE

Annual Salary

$73,000-$85,000

National Grid utilizes an assessment that evaluates the job qualifications/characteristics using AI or statistically based scoring. For more information, please view NYC Local Law 144.

This position has a career path which provides for advancement opportunities within and across bands as you develop and evolve in the position; gaining experience, expertise and acquiring and applying technical skills. Candidates will be assessed and provided offers against the minimum qualifications of this role and their individual experience.

National Grid is committed to providing equal employment opportunities to all employees and applicants for employment regardless of protected class. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, or any other protected status in accordance with applicable federal, state, and local laws. National Grid maintains affirmative action programs for individuals with disabilities and protected veterans.

Our employment practices are designed to ensure that all individuals are treated fairly and with respect throughout the hiring process and during employment. National Grid complies with all applicable federal, state, and local anti-discrimination laws. We are dedicated to fostering a workplace that is free from unlawful discrimination and harassment, and we encourage a culture of respect for all.

PDN-a20a9fa9-56f6-4154-ae87-aabd28f342dc

About us

Every day we deliver safe and secure energy to homes, communities, and businesses. We are there when people need us the most. We connect people to the energy they need for the lives they live. The pace of change in society and our industry is accelerating, and our expertise and track record put us in an unparalleled position to shape the sustainable future of our industry.


To be successful we must anticipate the needs of our customers, reducing the cost of energy delivery today and pioneering the flexible energy systems of tomorrow. This requires us to deliver on our promises and always look for new opportunities to grow, both ourselves and our business.


*THIS ANALYST POSITION IS LOCATED IN SYRACUSE, NY*

About the Role

The Analyst - Invoicing & Payments role provides support for all invoicing and payment operational and functional activities, working with Procure to Pay teams, National Grid stakeholders, external suppliers and Invoicing & Payments associates as needed to ensure all Procure to Pay targets are met.

What You'll Do

* Extract and analyze data from multiple systems to support and optimize departmental goals, operational improvements and streamline processes.

* Manage day-to-day relationships, deliver appropriate solutions, and coordinate work with other Analysts and represented staff members.

* Work with the Invoicing & Payments and Procure to Pay management team to support the development and implementation of the Source to Pay end-to-end process to remove waste and increase value.

* Support implementation and training for business and Invoicing & Payments staff.

* Manage inquiries and escalations from stakeholders, providing support for questions related to invoicing & payments, contracts, purchasing, receiving, and other SAP processes.

* Maintain controls and monitor data to detect data quality issues as it relates to the Invoicing & Payments processes.

* Ensure Invoicing & Payments processes are followed and documentation, job aids, and procedures are current; create new or improved procedural manuals as needed.

* Develop and maintain effective relationships with stakeholders, share best practices, and provide guidance to influence business decisions.

* Ensure all work is performed in accordance with SLAs and metrics.

* Assist in supporting projects to increase digital transactions, enhance usability, improve compliance and create efficiencies across the Source to Pay process

* Organize and facilitate workshops to define issues and develop solutions.

* Administer, analyze, interpret and implement management policies, operating practices and procedures for the functional area.

What You'll Need

* A Bachelor's degree in a Business-related area and up to 2-5 years of analytical or business support experience, or equivalent work experience.

* Strong analytical skills, using systems including Microsoft Office products (Excel, Word, PowerPoint, Access).

* Experience with Procure to Pay and ERP systems (SAP, Ariba), and Customer Management systems (ServiceNow) preferred.

* Ability to research, compile, organize, verify data, and perform independent analysis.

* Excellent organizational skills with the ability to prioritize tasks in a fast-paced environment.

* Strong oral and written communication skills for effective cross-functional collaboration.

More Information

#LI-NK1 #LI-HYBRID #LI-INVOICE #LI-PAYMENTS #LI-SYRACUSE

Annual Salary

$73,000-$85,000

National Grid utilizes an assessment that evaluates the job qualifications/characteristics using AI or statistically based scoring. For more information, please view NYC Local Law 144.

This position has a career path which provides for advancement opportunities within and across bands as you develop and evolve in the position; gaining experience, expertise and acquiring and applying technical skills. Candidates will be assessed and provided offers against the minimum qualifications of this role and their individual experience.

National Grid is committed to providing equal employment opportunities to all employees and applicants for employment regardless of protected class. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, or any other protected status in accordance with applicable federal, state, and local laws. National Grid maintains affirmative action programs for individuals with disabilities and protected veterans.

Our employment practices are designed to ensure that all individuals are treated fairly and with respect throughout the hiring process and during employment. National Grid complies with all applicable federal, state, and local anti-discrimination laws. We are dedicated to fostering a workplace that is free from unlawful discrimination and harassment, and we encourage a culture of respect for all.

PDN-a20a9fa9-56f6-4154-ae87-aabd28f342dc

About National Grid

National Grid lies at the heart of a transforming energy system. Our business areas play a vital role in connecting millions of people to the energy they use, while continually seeking ways to make the energy system clean, fair, and affordable. In the UK we own and develop the high-voltage electricity transmission network in England and Wales, taking electricity from where it’s generated to where it’s needed. 

National Grid Electricity Distribution delivers electricity to over 20 million people across homes and businesses in the Midlands, South West England, and South Wales. 

In the US, we own and operate electricity and natural gas networks, serving over 20 million people across New York State and Massachusetts. 

National Grid Ventures operates across the UK, Europe, and the US, developing, operating, and investing in large-scale clean energy infrastructure. National Grid Partners invests in entrepreneurs at the intersection of energy and emerging tech, with capital, resources, connections, and know-how.

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National Grid
Analyst - Procure to Pay
National Grid
Syracuse, NY
Jun 17, 2026
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